Support
Need help with CuratorCam, purchases, generated labels, or sharing? Send us a message and we will help as soon as possible.
Email support
touko.aunio@icloud.comFrequently Asked Questions
How do purchases work?
CuratorCam includes 3 free gallery labels. After those are used, you can buy a one-time pack of 20 additional gallery labels through Apple's in-app purchase system.
I bought labels, but they did not appear. What should I do?
First, make sure the Apple purchase completed and restart the app. If the labels still do not appear, contact support with the approximate purchase time and we will help investigate.
Where are my saved cards?
Generated cards saved to your Collection are stored locally on your device. They are not synced to a CuratorCam account. If you delete the app, the local Collection may be deleted as well.
Why did generation fail?
CuratorCam needs an internet connection to create a gallery label. If generation fails, check your connection and try another clear, well-lit image.
Can I use any photo?
CuratorCam works best with ordinary objects, spaces, arrangements, and everyday scenes. Please avoid sensitive, private, or identifying material.